Availability of parts and repairs
Updated: October 9, 2026
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Climaréf does not itself guarantee the availability of replacement parts, repair services, or the information needed to maintain or repair the units it sells. This availability depends on the manufacturer and its distributors. The information published by each manufacturer is available below. This in no way reduces the legal warranty of good working order, or our other obligations for the units and our work.
Manufacturer information
- Canair: https://cms.canair.com/assets/canair_politiquepieces-imprimable-web.pdf
- Direct Air: https://directairhvac.com/law-29-spare-parts/
- Elios: we found no publication by the manufacturer on parts and repair availability (checked October 9, 2026).
- Fujitsu: we found no publication by the manufacturer on parts and repair availability (checked October 9, 2026).
- Gree: we found no publication by the manufacturer on parts and repair availability (checked October 9, 2026).
- Hisense: https://www.hisense-canada.com/en/right-to-repair
- Hitachi: we found no publication by the manufacturer on parts and repair availability (checked October 9, 2026).
- Kinghome: https://tticlimatisation.com/politique-pieces
- Mainline: we found no publication by the manufacturer on parts and repair availability (checked October 9, 2026).
- Midea: https://www.midea.com/ca/warranty-of-availability-of-spare-parts-repair-services-and-information-necessary-for-maintenance-and-repair
- Mitsubishi Electric: https://mitsubishielectric.ca/en/about-us/Statement%20Regarding%20Québec%20Bill%2029
- Samsung: https://www.samsung.com/ca/support/self-repair/
- Steffes: we found no publication by the manufacturer on parts and repair availability (checked October 9, 2026).
- Stelpro: https://www.stelpro.com/bill-29-repairability/
- TTI Fab: we found no publication by the manufacturer on parts and repair availability (checked October 9, 2026).
- Venmar: https://broan-nutone.com/en-ca/bill-29-disclaimer
- Zephyr: https://tticlimatisation.com/politique-pieces